Note to Self: keywords are words used by ordinary people

I was presenting a workshop on Social Media Marketing the other day and one of the biggest AHA! moments for the group was around how using social media search options and conversation could be a powerful research tool to help refine your site keywords, descriptions and metatags.

As we used the Twitter search tool to find users talking about the search terms (keywords) of some of the group, it became apparent that we can be so entrenched in our own niche we do not see the forest for the trees.

As an example one of our workshop group has a resort in Noosa Heads and he asked to search around one of his keywords “accomodation Noosa”, now as you and I know there is only room for 140 characters in a microblogging update and no-one is going to use them up with a big word like accomodation, they will use: holiday, resort, unit even holiday unit, instead.

This brought on a passionate discussion about how useful social media is as a tool for keyword research. After all, your keywords are search terms most likely to be used by a person searching for your business in a search engine. One of the tips I tell all my website owners about researching their keywords is to go to several of their friends and ask them what words they would use to search for their business. Why? because you can be too close to the industry to know what the average person is saying about your niche or business. You may even mistake the benefits your business provides as your keywords. Big mistake!

Your keywords need to be words used in ordinary (not industry) conversation about your niche, words the average person needed your service or product would use. One of the most invaluable tools to use is: ordinary people not associated with your niche, and that is where social media can be one of the most invaluable tools to use.

Use Twitter Search put in your keywords and see who is talking about your niche (a great way to start your follower list), it is also a great way to see what words are actually being used in conversation about your niche. Go find blogs by people not in the industry and take a look at their blog tags to give you another indicator. Ask your friends on Facebook for clues about how they would search for your business and use the search tool on Facebook in the same way as you did in Twitter Search. This will give you other groups and pages as well as conversations using your keywords and more ideas on what keywords you could be using.

As you must know your keywords need regular review and so this is one area in which your testing never ends: have your site stats gone up or down with this batch of keywords, change them and test again. When you find the perfect mix and your stats rise, only change one or two at a time to see which ones are working well and then test again.

Keywords need to be reviewed at least every 3 months, much more often at first to make sure they are still relevent. Remember when changing keywords on a page to be sure they are relevent to the copy (text) on the page at all times.

The Zen Bull

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